MUSING MOMENTS 133: LFTIO – Building Relationships

Standard
DSS Leadership – Assignment 10
Book – “Leadership from the Inside Out”



Take some time to reflect on the following questions to help develop and build relationships:

Under what conditions do you shut down communication?
I tend to shut down with confronted with negativity. I like getting feedback, but if it’s not constructive I tend to become defensive or closed off. “You did a shitty job,” doesn’t tell me how to do something better. It just leaves me feeling bad. I do my best. I’m sorry if my best wasn’t good enough, but if you’re not going to tell me how to become better, just how I didn’t meet your expectations then fuck you. I didn’t see you doing anything other than standing on the sidelines. Maybe if you helped next time or you gave me an idea of what to do differently I would care about your opinion.

I also shut down when I feel a lack of empathy. If you’re going to act like my emotions, my perspective, and my situations don’t matter then I’m not going to care about your opinion or what you have to say. It’s a two-way street. If you’re not going to care, then neither am I.

Lack of honesty, or authenticity as this book calls it, is probably the number one trigger for me torching bridges without a second thought. If I can’t trust you to be real with me, if I have even the smallest hint of “snake in the grass” in regards to your character then I can guarantee you, while I may hear your words and log your comments away, they’re always going to remain at the bottom of my “care” list.

What beliefs are causing you to shut down under those conditions?
There’s usually the belief that there are ulterior motives to their comments or actions, which tend to be proven true given time.

There’s my belief that criticism is different from critique. Negative comments without avenues for change or recognizing any of the positive or “right” things in a situation leaves people feeling demotivated and that the effort they did put in didn’t matter.

How can you be more open in future situations?
I don’t think I have a problem being open. I feel I could be better about expressing my feelings during the situation. “I know you’re trying to help me be better, but right now I’m only receiving negative feedback and that doesn’t feel very good. How could I have handled this better or what things, if any, did I do right?”

In regards to the ulterior motives, I could try to find time to be self-reflective and to identify why I feel the way I do. Once I understand where my emotions are stemming from I could return to the person for a more in-depth conversation. “I know we were talking about this before, but I was left feeling a bit uncomfortable after we talked and this is why…”

Do you need to strengthen your “I” or your “We” to build even more authentic relationships?
I need to strengthen my “I” without a doubt. There have been several times where I have not spoken up purely because “I’m not a nurse”. I could have helped situations go smoother. I could have helped my teams avoid problems. If I had been more direct on how to handle change over, if I had stepped up and made leadership decisions, regardless of what my title is or was, I could have helped everyone involved.

My voice matters. I shouldn’t be afraid to voice strategies or suggestions. I have experience and perspective which are of value only if I allow myself to share them with others. Speaking up isn’t disrespectful or overstepping boundaries and that’s something I know I need to work on. It might be scary to have everyone looking at you and listening to what you say, but overcoming that moment of fear can lead to the whole team growing or to the clinic running smoother and more efficiently.

How can you more effectively build your relationship bridges?
I can continue to build strong, lasting relationships by not being afraid to speak up; to share my stories and experiences and at times being direct especially as I move into a preceptor role.

How can you bring your team trust and team effectiveness to a new level?
By continuing to be honest and conducting myself with integrity. If I am a person my teammates can trust, then as stressful and trying situations arise they will not distrust or resent my judgments and input.

Musing Moments 131: LFTIO – Core Talents

Standard
DSS Leadership – Assignment 8
Book – “Leadership from the Inside Out”





Think back over your career and your life. Recall those times when you felt most energized giving your gifts to others. You might have been engaged in something more personal or seemingly inconsequential, such as coaching a golf partner or walking with a friend. Or you might have been involved in something bigger, more visible or dramatic, such as envisioning a new product or an innovating strategy. Think about those times when you were at your best, when you and others were most energized and engaged. Capture some of those experiences by writing them down. Ask yourself and respond to the following questions and statements:

What gifts can people count on me for?

I feel people can count on me to listen. I feel they can count on me to help them solve problems through different, unexpected, or unique ways. I feel they can count on me to be gentle with their emotions while still telling them hard truths. They can count on me for a clear perspective. They can count on me to be honest. They can count on me to be “on their side” even if my answer is that they weren’t right in a given situation. It’s not about placing blame, it’s about encouraging ownership for behaviors and choices and to admit and accept the fact that we are all human and make mistakes. It’s ok to make mistakes as long as you learn from them. It provides an opportunity for growth and personal development only if we open ourselves up by accepting our flaws and striving to be better than we were.

I can be counted on to be loyal and committed and to see something through to the end. I can be counted on to learn and to bring that knowledge back to my inner circle, enriching lives through sharing my experiences.

I can be counted on to go as deep as the other person is. No corner of life is too dark, too dusty, too scary. If you are willing to share I am willing to reciprocate. If you share your deepest fear with me, I will share mine. I will show you, that I, too, am human and that together we’ll figure it out. I can be counted on to stand beside you and to not leave you alone in your hour of need.

When I am making a difference/creating value, my talents that “show up” are:

Communication and empathy. Creativity. Strategic thinking. Organization. Time-management. Efficiency. Patients. Kindness. Compassion. Humor and light-heartedness. Energy and positive thinking.

Other people consistently tell me I make a difference by:

Being proactive. Taking initiative. Going above and beyond. Being understanding and patient. Being empathetic. Thinking outside the box. I don’t know why this section makes me want to cry. Maybe it’s because it makes me think of mom and how she said she was proud of me.

When I am working with others, and we are most energized and engaged, I am contributing:

Myself. My full self. My energy and drive and passion. My resolve and dedication. My will to make something succeed no matter what obstacles we face. Each set back, each “no” the Universe throws at us, is just another “next opportunity”. It’s a way to make something better. We don’t cherish the things that come easy. We value the things that were hard, that were a struggle to achieve, that we had to fight to get. It makes the success that much sweeter because it was earned, not given.

I contribute my motivation and positivity by looking at a stressful situation as a moment in time that will be overcome. I provide a perspective of not only seeing where we are and where we want to go, but also of how far we’ve come and already accomplished. We’re doing good and yes things are hard right now but we’ll figure it out. We’ll be ok, and it’s not a bad thing to take a step back sometimes to decompress and regroup. It’s ok to take time for self-care. It’s ok to acknowledge effort and contribution. I look after the people around me and make sure they feel cared for and valued and when they begin to self-doubt or burnout I figure out what is affecting them and how to alleviate or mitigate that factor.

I am passionate about contributing:

Knowledge, passion, and insight. Creativity and uniqueness. Life and color and warmth. Meaningfulness and a reason for existence even through the dark and hard times where it feels like it would be easier to give up.

In summary, my Core Talents, the gifts that make a difference, are:

I don’t know how to answer this. I don’t know what is core… I’ve written several things. The meaningfulness part I feel in the center of my heart chakra. It’s why I changed my career to the medical field; to help people who may feel lost and alone and to show them that they aren’t. I’m there with them and we’ll get through the darkness one day at a time. That even in the dark there are lights if you are open to looking for them. They may be dim but they’re there, I promise.

In a way, I suppose empathy is core as well. Identifying with and feeling alongside others. I can only help them during those dark moments because I feel those moments with them. I share my own moments so they understand that I do know what it’s like to feel hopeless, directionless, and as if it’s all just a losing battle that doesn’t matter anyway so why fight it? Why get out of bed? Why keep going day after day after day when there’s no good left in the world and everything sucks?

I know those feelings. I have been there and the only reason I got through them was because others were there for me. Because I went through those battles, those questions, I want to be there for others on their journey. I want to give that back to the Universe because I was fortunate enough to receive the gift of that type of support.

And maybe determination. Winners never quit and quitters never win. That’s my mentality. It’s ok to fail. It’s ok to mess up. It’s ok to ask for help and for something to be hard or overwhelming. It’s ok to be scared and to not have the answers or a direction to go in. It’s ok to get stuck in a rut and to spin your wheels for a time.

It’s not ok to give up. That’s something I think mom taught me. You NEVER give up. You never sit and accept defeat because if you do then nothing will ever change. If you are willing to fight then I will fight with you. If you sit down I will tell you that I am seeing, what I am feeling, and I will ask if that’s what you want your story to be. Is this how you want your book to end or do you want to get up and try again? Not every day is going to be perfect. Your best is going to change. Do you want to stay down in the mud and dirt where you fell or sat down? Is this where you’re truly ok with being?

If it is I accept your choice and I will leave you alone. I will no longer fight for a cause you no longer feel. But, if you do, in fact, feel that candle flame of fire in you to live, to survive, then I am here. I will always be here, and I will do what I can. Resources, information, emotional support, a second pair of hands on a project. We’ll get this done, together.

So maybe collaboration and support? I’m not sure if collaboration is right. Maybe teamwork? I still don’t feel as clear on this section as I think I’m supposed to. I had thought it would be rather definitive and I feel like it’s still hazy and slightly intangible. Maybe time and the additional reflection sections will provide clarity.



After completing the Core Value reflection section and being filled with a sense of energized conviction, I knew I had missed something with the Core Talent section. I didn’t feel anything towards this section and I felt I should have. If I was really listing my core talents, shouldn’t I have felt them resonating with something inside myself? Shouldn’t they have spoken to me? Time-management, communication, collaborating… None of that “felt” right.

That led to a Google search for the definition of talent. That led to finding a post titled Talents versus Skills – Do you know the difference, by Marc Miller. From this post, I realized what my issue was. I was listing skills, not my inherent natural talents. I was listing things I had learned through the course of my life; not the things which I naturally brought to the table.

So… This is my revised Core Talents. I make a difference by actively listening to people and being a person they can truly talk to; their problems, their fears, their insecurities… I reflect on the information they confide in me and help provide a clearer perspective of their situations. From this perspective, I can help people find a stronger sense of self-awareness and purpose by guiding them towards personal growth and development.

My core talents are:

Active Listening
Empathy
Understanding
Fostering Self-Awareness and Personal Development